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Title VI Complaint Procedure

PermiaCare operates its program and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.  See Notification of Public Rights Under Title VI.

Title VI is a section of the Civil Rights Act of 1964 requiring that “No person in the United States shall on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.” Note that Title VI does not address gender discrimination. It only covers race, color and national origin. Other Civil Rights laws prohibit gender discrimination.

Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by PermiaCare may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form. Complaint forms can be found at: www.pbmhmr.com, or requested at: 401 E. Illinois, Suite 301, Midland, Texas, 79701.  You can also find the form by clicking here.

 

Further, you can find PermiaCare's Title VI Complaint Procedure by clicking here.  PermiaCare's Title VI Plan can be found here.

 

For all PermiaCare Services, call 1-844-420-3964 (toll-free)

For all behavioral health services, including Outreach, Screening, Assessment, and Referral (OSAR) services, please call (844) 420-3964

For IDD Services, call (432) 570-3385 (Midland) or (432) 580-2646 (for all other counties) or toll-free at (844) 420-3966

Administrative Offices
401 E Illinois, Suite 403
Midland TX  79701
(432) 570-3333
fax (432) 570-3346